We are an Inclusive Design Consultancy with a Product Design Engineering Background
PATENT GB2497547 – ‘COUNTER SYSTEMS’
What makes us different
Our consultancy is founded on product design, ergonomics and human‑factors engineering — disciplines built around understanding of how people move, think, sense and interact.
People experience buildings as journeys. We help integrate physical, digital and service touchpoints into a seamless, predictable experience.
We complement architectural teams — Not a Replacement. Architects bring spatial and technical expertise. We bring human‑factors depth, behavioural insight and interaction‑level clarity.
Together, this creates environments that are:
- More intuitive
- More inclusive
- More comfortable
- More predictable
- More aligned with human behaviour
Inclusive Design Grounded in Human-Centred Design… Not Just Compliance
We provide the technical detail to help create solutions for inclusive environments.
Our work is rooted in the interface between people, equipment and space, anthropometrics, biomechanics, sensory processing and cognitive load — the science of how diverse bodies and minds experience the world.
- We think in systems, not silos
- We test, iterate and validate
- We apply evidence‑based methodology
- We design detail
This is design thinking applied to the built environment — the detail that ensures things are made correctly the first time.
Our work integrates seamlessly into RIBA Plan of Work design stages, strengthening collaboration without slowing programmes. By linking people, tasks, technology and operational needs, we often unlock innovation and new business opportunities.