Consultancy Services
From strategy to implementation, we help embed inclusion into every decision, aligning with the relevant standards and regulations, human‑factors principles, and real‑world user needs to deliver environments and services that are inclusive, more comfortable, and more equitable for all.
Inclusive Design (ID)
Inclusion | Diversity | Belonging
We help organisations shift beyond rigid checklists and compliance to help create products, services and built environments that are inclusive and accessible.
Our involvement helps with planning approvals and potentially eliminate costly design retrofits.
Our focus:
We champion inclusion and human diversity from the outset of a project by designing barrier-free, intuitive spaces that foster equity, sensory comfort, and a true sense of belonging.
Our services include:
- ID – Design Thinking
- ID Integration
- ID Strategies and Guidelines
- Access Audits
- Architectural Design Review
- Design Workshops
- Wayfinding and Signage Reviews
- Product and Material Specification
Design Ergonomics
Human-Centred | Comfort | Safety
We help design products that sit around or between physical spaces, places and work task applications.
We work with end-users and their appointed architects and designers providing the necessary technical knowhow for specification and manufacturing processes and compliance.
Our focus:
Our approach is based on human‑centred, evidence‑based – design thinking understanding people, tasks and interactions.
Our services include:
- Ergonomic Design Review
- Spatial Review
- Service Touchpoint Ergonomics
- Ticketing and payment counters
- Control room design
- Receptions
- Product Interaction & Usability
- Technical design and specification
Architectural Support
Feasibility | Compliance | Delivery
Complementing design teams with inclusive design and ergonomic experience and knowhow.
We work alongside architects and project teams helping to embed inclusive design thinking into all stages of RIBA Plan of Work.
Our focus:
Focusing on people and interaction ensuring that products, spaces and places in the built environment are not only compliant, but intuitive and comfortable to use.
Our services include:
- Inclusive Design Lead role
- Access audits and statements
- Equality Impact Assessments
- Service touchpoint design
- Technical reviews
- Spatial usability check and review
- Service Journeys Experience
- FF&E review and specification